Marisa Timko

Marisa Timko, Content Marketing Manager at CallRail

by Marisa Timko

How Open House Group uses Lead Center to manage 11,000+ calls per month with ease

Open House Group handles up to 12K calls per month with a 30 employees. Learn how Lead Center help them balance the load and provide excellent customer service. Read now.

by Marisa Timko

What is a softphone?

A softphone is a computer program used to make phone calls over the internet from any device with a speaker and mic, including computers and mobile devices.

by Marisa Timko

Cloud calling gives employees of small and medium-size businesses maximum flexibility

Missed customer calls is a challenge for small-to-medium-sized businesses (SMBs). Technologies like voicemail and caller ID were supposed to prevent this, but today there's more to it. Learn how to get ahead of this common issue: Read now.

by Marisa Timko

Why your small business needs a virtual phone system

Virtual phone systems can revolutionize communications, lower costs, promote employee flexibility and autonomy, enhance team collaboration, drastically improve the customer experience, and help your business grow by winning more customers. Learn how.

by Marisa Timko

How a cloud contact center can transform your small to midsize business

Communication centers have always been important to businesses, from switchboards to receptionist desks. Now cloud contact centers are the hub for customer communications, reducing chaos, and providing insights into what your customers want (and what marketing is making them reach out). Read more.

by Marisa Timko

Dreaming of success: Key challenges in small business communications

CallRail’s newest research surveyed 601 small-to-medium sized businesses across a variety of industries to identify the communications tools and technologies used to identify the challenges faced when trying to enhance the customer experience while also growing profits. Learn more.

by Marisa Timko

Guide to Google Analytics 4 for Marketing Agencies

This guide covers everything you need to know about Google Analytics 4, including how to get started using GA4, conversion tracking, and what it will mean for the way marketing agencies measure marketing activity.

by Marisa Timko

5 Facebook Ads marketing strategies that help law firms grow

Adding paid social media via Facebook to your marketing mix can supercharge your firm’s marketing efforts by helping you discover new audiences and reconnect with interested leads — ultimately, bringing more revenue into your practice. Find out how.

by Marisa Timko

4 tips to help small businesses prioritize leads

So many incoming calls and texts, but too little time to get to all of them? This article will help your business prioritize leads with 4 simple tips. Read now.

by Marisa Timko

The Complete Guide to Law Firm Marketing and Advertising [updated for 2022]

This law firm marketing guide will cover everything you need to know to create an effective marketing strategy for both digital and traditional channels.

by Marisa Timko

CallRail ranks among top 100 in Atlanta Business Chronicle's Pacesetter list for 2022

CallRail is on a roll and thrilled to announce that it’s been named among the top 100 on the Atlanta Business Chronicle's Pacesetter list for 2022.

by Marisa Timko

How to create an effective social media marketing strategy for your law firm

Everybody uses social media, so yes, your law firm needs a social marketing strategy. Learn mo.

by Marisa Timko

The complete guide to small business marketing and advertising for 2022

The guide to small business marketing covers everything you need to know in 2022 to market your business and get results. Read now.

by Marisa Timko

How to add the best Google Business Profile cover photo for your profile (with examples)

Learn how to optimize your Google Business Profile with the perfect image to attract more website visitors and bring in more business. Read now.

by Marisa Timko

Efficient digital marketing for electricians in 2022

You're busy. Make the most of your digital marketing by prioritizing high-value electrician leads who need your most profitable services. Read how now.

by Marisa Timko

CallRail Named a 2022 Top Workplace in Atlanta by the AJC, Six Years Running

On March 10th, 2022 the Atlanta Journal-Constitution named CallRail a Top Workplace in Atlanta for the sixth year in a row! Learn more.

by Marisa Timko

The 7 marketing metrics every small business should be tracking

These seven metrics for small businesses will help you measure the success of your marketing campaigns and refine them over time. Learn more.

by Marisa Timko

7 real estate marketing metrics to determine success through quality leads and listings

Here are seven real estate marketing metrics to determine if your marketing is bringing in quality leads for the homes you’re showing. Read now.

by Marisa Timko

15 binge-worthy marketing podcasts to check out in 2022

These 15 marketing podcasts will help you keep up to date with the latest tools and tactics, most in an hour or (much) less. New for 2022 - read now.