When you’re ready, it’s easy to infuse Call Tracking with next-level insights. Form Tracking collects and connects leads from your website while Conversation Intelligence transcribes calls and uses AI to surface highlights from them.
Call Tracking + Form Tracking
If you spend a lot of time trying to link multiple reports (or if you’ve given up trying), Form Tracking is for you. It combines call data with website form submissions so you have all your lead data seamlessly collected and connected in one place.
Lars Marketing founder Ryan Burt puts it this way. “By adding Form Tracking… I can get my call data and my form data in one place. It’s reducing the amount of time required to compile all of that data together, because there’s one less source to pull data from.”
Call Tracking + Conversation Intelligence
Combining Call Tracking with Conversation Intelligence helped Qshark Moving Company CEO Vlad Kandybovich shorten his business’s QA process by 90%.
Before Conversation Intelligence, Vlad “listened to every call to see if we were handling inquiries correctly... I was spending hours upon hours listening to call recordings. With Conversation Intelligence, I can quickly scan and make sure agents are being polite and giving the right information to customers and leads. It’s way more efficient.”
Although Conversation Intelligence automatically creates transcriptions of your calls, you don’t have to read them. That’s because AI automatically scans them for the keywords and highlights that matter most to your business.
Call Tracking powerups at a glance
Here’s everything you gain by adding Conversation Intelligence and Form Tracking to Call Tracking. Request a demo to experience the difference yourself.
Power Up
|
Included with
Call Tracking
|
When you add
Conversation Intelligence
|
When you add
Form Tracking
|
Communication
|
Call notifications
Inbound call recording
Call scoring
Call forwarding
Call flow builder
Voicemail
|
Call transcriptions
|
Form builder
Connect existing forms on website
|
Advanced attribution and analytics
|
Online and offline call tracking
Google Analytics and other integrations
Custom call reporting
|
AI-powered:
- Call scoring
- Lead tagging
- Call highlights
|
Multi-touch attribution
Form tracking
CPL reporting
|