Open for business: Bouncing back with post-pandemic call data
We’re used to hearing “back to business as usual” and “the new normal” now that businesses are opening back up after COVID-19. But what exactly does this mean, and what does this look like for SMBs?
We looked into call data from thousands of calls from CallRail customers through 2019, 2020, and Q1 of 2021 to answer these questions and more. Download your copy of our report to learn key insights such as how businesses performed on essential growth metrics, such as call volume growth, average call duration, top call sources, and more.