Conversation insights for any size business plus 7 automations every business can benefit from
Call Tracking helps you understand the sources that drive your best customers. But when powered up with Conversation Intelligence, you ensure that the prospects you’re driving to your business are routed correctly. Together, they work seamlessly to provide a holistic view of your customers through conversation analysis and advanced call transcriptions.
In this tipsheet, we explain the powerhouse combo of Conversation Intelligence and Call Tracking to deliver quality customer service.
What you'll learn
How to automatically transcribe your calls to boost close rates
How to score calls based on quality and opportunity