Call Tracking

Know what makes your phone ring and smartly route inbound calls.

Analytics Add-Ons

Form Tracking

Learn which ads, campaigns, or keywords inspire form submissions.

Conversation Intelligence

Automatically transcribe and analyze calls using the power of AI.

Communications Add-On

Lead Center

Call, text, chat, and manage your conversations from one unified inbox.

Pricing
Industries
Agencies

Know which tactics deliver your clients' best calls and form submissions.

Real Estate

Close more qualified buyers and renters with better marketing and communications.

Healthcare

Gain the insights you need to maintain the health of your marketing campaigns.

Legal Services

Stay competitive by making the most of your marketing dollars.

Home Services

Tighten up response times — and never miss another opportunity.

Automotive

Accelerate the ads, keywords, and campaigns that drive buyers to your showroom.

Financial Services

Know what inspired your best customers to act then attract more like them.

Resources
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Content Hub

Market smarter by keeping up with emerging trends, tips, and tools.

Integrations

Deliver automated insights by connecting CallRail to platforms you already use.

Partnerships

Learn about our affiliate, marketing agency, and technology partnerships.

(888) 907-4718 Support
(888) 907-4718

Conversation Intelligence

Tracking the customer journey, from call to close

Understanding the customer journey should start with tracking your leads from their first contact with your business all the way through nurturing them to, hopefully, a sale. Let us show you how.

Tips
by Jason Tatum
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Just using Call Tracking? Here’s what you’re missing.

If you're only using Call Tracking, you're missing out on a whole lot more. Find out just how much in this blog.

Product
by Rachel Ward
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How to improve your sales workflow

If you’re a business owner looking for tips to improve your sales team’s workflows, read our latest blog post to learn more about identifying problems within your current sales process and tips for optimization.

Guide
by Ashby Addiss
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Inside Track: Product tools, tips, and tricks

Join the Inside track — a live, virtual event that digs deep into what’s new at CallRail. This exclusive customer event only comes by once a quarter.

Webinar
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Presentation template: Pitching Conversation Intelligence to your clients

This slide deck is a template that can help agencies sell the value of CallRail’s Conversation Intelligence features to their clients.

Template
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Conversation Intelligence benefits for agencies and their clients

Get better data from the personas you value the most. Read about the benefits of Conversation Intelligence for agencies and their clients.

Guide
by Bridget Graf
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Automation Rules: Lead classification, simplified

New out-of-the-box templates make lead classification a breeze. Learn more about this powerful, new Conversation Intelligence addition here.

Product
by Anna Charity
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CallRail's Secret Menu

We’ve collected all the hidden features you didn’t know you were missing in this nifty little download.

Ebook
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Presentation template: Pitching Lead Center to your clients

This slide deck is a template that can help agencies sell the value of CallRail’s Lead Center to their clients.

Template
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A getting started guide to using Conversation Intelligence

Conversation Intelligence extracts valuable insights from your calls. Use this getting started to learn more about Conversation Intelligence and its features.

Ebook
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Four ways Conversation Intelligence will make your team smarter

Get more out your calls with CallRail's Conversation Intelligence. Improve customer experience, better qualify leads, optimize your marketing strategies, and more.

Tips
by Anna Charity
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How Qshark Shortened Its QA Process by 90% with CallRail Conversation Intelligence

Read how Qshark CEO now spends 90% less time on his call quality assurance process thanks to CallRail's Conversation Intelligence.

Ebook
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Pitching CallRail to your clients

Download our pitch deck for agencies to help you frame your client's pain points and offer CallRail as a solution to their marketing attribution needs.

Template
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Conversation Intelligence: 5 ways sales and marketing professionals are using AI to clear the path to purchase

Powered by AI, conversation intelligence transforms call data into insights that boost sales performance and conversions.

Webinar
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Gain insights from customer interactions with Conversation Intelligence & Form Tracking

Save time identifying business trends and opportunities with CallRail’s Form Tracking and Conversation Intelligence tools to strengthen your marketing strategies.

Tips
by Andrew Astleford
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How Workshop Digital increased ROI and conversion rates with CallRail

Learn how Workshop Digital used call tracking to increase their clients conversion rates and improve their ROI.

Case Study
by Rachel Ward
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CallRail and Workshop Digital Q&A

Workshop Digital speaks on how CallRail has given their clients a better view into their customers journeys and where to prioritize their marketing efforts.

Case Study
by Rachel Ward
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Get more out of your phone calls with Conversation Intelligence

With Conversation Intelligence, you can determine exactly what was said during your phone conversations without ever having to listen to the call.

Product
by Jay Hansborough
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Harness the Power of Call Intelligence Software

Save time and view detailed conversation analytics using CallRail's Call Intelligence software. Quickly view call stats and determine lead quality.

Product
by Erica Hawkins
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Better Form Tracking with CallRail’s new inclusive bundles

The new form tracking functionality is now available on the Marketing Analytics and Analytics Suite bundles. Got questions about how this affects you? We've got answers.

Product
by Anna Charity
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Visitor Tracking 101

Watch On-Demand: Start gaining valuable insights into your digital marketing strategy with CallRail’s visitor-level tracking 101 webinar.

Webinar
by Melissa Garner
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What is conversation analytics?

Conversation analytics is the evaluation of transcribed phone call between two or more people in order to gain insights on customer behavior.

Definition
by Melissa Garner
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How Automation Rules can help your business save time and earn more leads

CallRail's Automation Rules feature can save your business time and bring in more leads. Let's explore how to get the most from Automation Rules!

Tips
by Robert Martin
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Greatly reduce time spent on call analysis with Transcription Search

With our new Transcription Search feature, you can use our advanced automation features to greatly reduce the amount of time you'll spend analyzing calls.

Product
by Anna Charity
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Dissecting a marketing touchpoint: What you need to track to be successful

User paths are the tip of the iceberg when it comes to marketing touchpoint analysis. Learn about 3 features you need to track to be successful.

Guide
by Karissa Austin
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Improve bidding strategy with new Call Highlights report

Pull Call Highlights reports out of CallRail to help you target better and market smarter and get a leg up on your competition.

Product
by Anna Charity
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How CallRail and Digible helped a client cut CPL by 33%

Real estate marketing can be tricky, especially when compared to advertising in other industries. By using call tracking as part of their overall marketing strategy, Digible agency produced great results for their clients -- including a staggering 33% reduction in CPL. Here's how they did it.

Case Study
by Michael Saba
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