Call Tracking

Know what makes your phone ring and smartly route inbound calls.

Analytics Add-Ons

Form Tracking

Learn which ads, campaigns, or keywords inspire form submissions.

Conversation Intelligence

Automatically transcribe and analyze calls using the power of AI.

Communications Add-On

Lead Center

Call, text, chat, and manage your conversations from one unified inbox.

Pricing
Industries
Agencies

Know which tactics deliver your clients' best calls and form submissions.

Real Estate

Close more qualified buyers and renters with better marketing and communications.

Healthcare

Gain the insights you need to maintain the health of your marketing campaigns.

Legal Services

Stay competitive by making the most of your marketing dollars.

Home Services

Tighten up response times — and never miss another opportunity.

Automotive

Accelerate the ads, keywords, and campaigns that drive buyers to your showroom.

Financial Services

Know what inspired your best customers to act then attract more like them.

Resources
callrail marketing graphs
Content Hub

Market smarter by keeping up with emerging trends, tips, and tools.

Integrations

Deliver automated insights by connecting CallRail to platforms you already use.

Partnerships

Learn about our affiliate, marketing agency, and technology partnerships.

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Sales

Using call tracking with Salesforce: All your lead data in one place

Call tracking and salesforce are great on their own, but they're even more powerful when combined. Here's how our Salesforce integration does just that.

Product
by Carolyn Lyden
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Streamline Agent Management with the New Calls by Agent Report

CallRail's Calls by Agent report enhances call analytics. Improve marketing strategies and identify opportunities for performance improvement and success.

Product
by Anna Charity
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How call recording can bring out the best in your sales team

Call recording is one of the best ways to train your sales team. Here's how you can put call recording to work for you and start boosting sales today.

Tips
by Michael Saba
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Edit Caller Names for More Efficient Lead Handling

Updating caller IDs for leads inside of your account helps you attach names to the people reaching out to your business to connect you to qualified leads.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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Mediabeast Shows How Automation Rules Can Save “Hundreds of Hours”

With Automation Rules, businesses can skip listening in on the 5 minute phone call and get to the call's main objective quickly.

Case Study
by Michael Saba
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3 easy ways to implement lead tracking techniques with Lead Center

Implementing proper lead tracking is crucial to helping both sales and marketing teams. Here are 3 easy ways to use Lead Center to track leads.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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What is Interactive Voice Response (IVR)?

Interactive Voice Response (IVR) is an automated phone operating system that answers calls, asks questions, and routes the call according to the answers.

Definition
by Carolyn Lyden
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Introducing CallRail's Lead Center

Lead Center is CallRail’s new standalone application that gives your sales and support teams access to all the previous functionality of Copilot and more.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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3 Reasons to Implement Round Robin for Your Sales Team

Streamline your phone management and never miss out on a lead again. With CallRail's Round Robin, your customer will reach a person rather than voicemail.

Product
by Erica Hawkins
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Spotlight Interview: Mónica Mariño & Michael Hartman | Sales Team

Meet Monica and Michael from our sales team. Discover what inspires them daily and what led them to their roles here at CallRail.

Interview
by Kate McGaughey
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Meet the New CallRail Mobile App

CallRail's Mobile App is a great way for marketers to stay connected to their call activity on-the-go. Our latest version gives you even more control over your phone call conversations and makes accessing data a breeze.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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Track a Call’s Sale Value with Keypad Scoring

Goodbye to scrambling to remember the sales amounts discussed in previous phone calls and hello to more accurate reporting as soon as the call ends.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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How CallRail Tools Can Enhance Inbound Sales Strategies

Still using the old “How did you hear about us?” line? With CallRail, accurately gather this information to build an effective strategy.

Guide
by Jessica Neal
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Our Top Call Tracking Tips for Sales Teams

A roundup of all of our most tactic focused call tracking tips for sales teams.

Tips
by Erica Hawkins
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Get Your Data Faster with Keypad Scoring

Quickly gain insights to calls and recordings to communicate findings and details with your team by using CallRail's Keypad Scoring.

Product
by Katherine Hosmer
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3 Call Analytics Tools to Shorten Your Lead Response Time

Discover which call analytics tools with CallRail shorten lead response time and make converting leads into customers quick and easy.

Tips
by Erica Hawkins
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Introducing Manager Users

With Manage Users, administrators can give others more functionality in CallRail's software while keeping billing, branding, and account settings secure.

Product
by Erica Hawkins
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Manage Calls and Create Reports by User with CallRail’s Agent Feature

We're excited about our feature update! You’ll now have the ability route calls to a specific Agent through CallRail’s Call Flow Builder.

Product
by Vince Baskerville
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Social Media Agency Uses CallRail to Drive 250% Increase in Sales

Attribution with CallRail has allowed SocialON to make confident decisions for their customers. Learn how they increased by 250%.

Case Study
by Erica Hawkins
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For More Phone Sales Add a Human Touch

9/10 people said their biggest gripe is not getting a human on the phone. Call tracking can put a new edge on the age old call and personalize the call.

Tips
by Jerry Stitzel
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Agency Optimizes Client’s Lead Qualification Strategy with CallRail

CallRail delivered and provided the right mix of features to enable WebMechanix to address client concerns across an array of issues.

Case Study
by Erica Hawkins
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Quick Response Texting with Call Tracking Numbers

With a low open rate of emails and the growing adoption of mobile, text messaging is becoming an ideal way to communicate with customers. Get started now.

Product
by Erica Hawkins
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Record Outbound Calls with Your Tracking Numbers

With Outbound Call Recording, you get even deeper insight into outbound calls, allowing you to better monitor your lead follow up process.

Product
by Erica Hawkins
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Send Outbound Texts with Your Tracking Numbers

Now you can initiate text messages using any of your tracking phone numbers.

Product
by Erica Hawkins
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Introducing Outbound Call Tracking

We know from our clients that effectively and quickly following up on leads is extremely important to to them -- that's why we've made that process even easier by allowing our users to place outbound calls with their CallRail tracking phone numbers.

Product
by Erica Hawkins
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Texting for Your CallRail Tracking Numbers

You will be able to communicate with anyone who sends a text message to a phone number that is configured in your account to receive text messages.

Product
by Katherine Hosmer
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Want to Successfully Capture Leads? You’ve Got 5 Minutes.

Phone calls are a valuable lead source, but a ringing phone isn't valuable on its own - it's what you do with it, and how longs it takes you to do it.

Tips
by Erica Hawkins
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