About CallRail

Built for businesses like yours

Andy Powell had a problem. He started a small business in 2005 — an online directory of BMW repair shops. It took off. But when he began charging for listings, he couldn't prove the site was driving leads to customers.

Skeptical business owners didn’t want to pay.

That’s what inspired Andy to create a call tracking tool with fellow Georgia Tech grad, Kevin Mann. It worked — their software proved the directory was making repair shop phones ring. Soon Andy and Kevin realized, if our tool can help us convert and keep customers, it can help other businesses, too.

In 2011, CallRail was born.

Ever since, our passion for helping small and medium-sized businesses thrive has fueled our product roadmap, from Call Tracking to Lead Center, Form Tracking, and Conversation Intelligence. And although Andy will always be our first employee and customer, we’ve grown to more than 200 team members serving more than 180,000 companies.

We’re proud of our progress and the recognition we’ve received. In addition to being profitable since day one and ranked #1 on G2, we’ve fostered an employee-led, inclusive culture. Perhaps that’s why CallRail has been named a “best place to work” multiple times by multiple publications.

Feel inspired? Work with us or put us to work for you.

The values that drive our work

Work with intensity

We relish the opportunity to tackle challenges and use our successes and failures to reflect and grow.

Deliver incredible products

Our innate curiosity and creativity propel us to relentlessly improve our processes and products.

Respect everyone

Delivering exceptional customer experiences starts with an internal culture built on respect.

Mind the business

We grow and succeed when we help our customers thrive.

Turn it off

We take the time to take care of ourselves so we can show up and make an impact every day.

Tracking our growth

2011

Andy Powell and Kevin Mann launch the first version of CallRail in Atlanta, GA

$60M

Annual recurring revenue (ARR) reached in 2020 and growing

180,000+

Businesses trust CallRail as their marketing analytics platform of choice

200+

Employees

“Leadership has that type of heart where everybody is somebody. It doesn’t matter what your position is, it doesn’t matter what department you're in—everybody matters here at CallRail, and I love that.”

~ Terrence Ford, Customer Support Manager

CEO

Marc Ginsberg

Marc has dedicated his career to helping businesses thrive, and his mission as CEO of CallRail is no different. He is known for building innovative solutions in industries spanning marketing, financial products, and entertainment. Prior to CallRail, Marc led American Express’s US Small and Medium Business Marketing program, was President of Advertiser Services at Cardlytics, and GM of DIRECTV for Business. Marc is a proud graduate of the University of Florida and holds an MBA from The Anderson School at UCLA. He lives in Atlanta with his two sons, his wife, and his dog Maverick. He is a passionate coach and can often be found coaching his two sons' sports teams.

Chief Revenue Officer

Mary Pat Donnellon

Mary Pat is CallRail’s Chief Revenue Officer where she leads Marketing and Sales. Prior to CallRail, she was VP of Marketing at Blackbaud, a public software company serving the nonprofit sector. Before that, she was CEO of Mission Research, a startup that made fundraising software for nonprofits. Mary Pat has a passion for helping nonprofit organizations and small businesses leverage technology solutions to grow and be successful and feels fortunate to have done this throughout her career. Outside of work, Mary Pat enjoys volunteering and mentoring, is an avid reader, an amateur historian, and a slow runner. She and her husband are proud parents of three nearly-grown kids.

Chief Technology Officer

Elliott Wood

Elliott joined CallRail in 2013 and is currently the CTO. He built the engineering team from the start, and now leads new product development and platform architecture. Before CallRail, Elliott was the architect for Vitrue's social marketing analytics platform leading up to its acquisition by Oracle in 2012. He holds a degree in Computer Engineering from Georgia Tech and lives in Atlanta with his wife and son. Elliott enjoys good food, bitter cocktails, powder days, and steel frame bikes.

Chief Financial Officer

Jim Morgan

As Chief Financial Officer, Jim leads CallRail’s accounting, talent, customer experience, IT, and business operations teams. Prior to CallRail, Jim held CFO positions at Stratix, Cardlytics, Liaison Technologies, and nuBridges and led these companies through rapid growth and organizational change. Jim began his career at the Walt Disney Company and was an Associate at Goldman Sachs before catching the bug for high-growth technology companies. Jim holds a BS in Industrial Engineering from Stanford University and an MBA from UCLA Anderson. He currently lives in Alpharetta with his wife and has two sons. Outside of work, Jim enjoys hiking, sports, and spending time outdoors with his family.

Vice President of Talent and Culture

Whitney Bennett

Whitney is the VP of Talent & Culture at CallRail. With a decade of experience in Human Resources and a specialty in rapidly growing SaaS start-ups, Whitney expertly balances the needs of employees with the needs of the business. She is passionate about fostering a culture where people are excited about the work they do and the team they’re working with. Whitney is an Atlanta native that spends her free time with her husband, three children, and dog, Bacon. She enjoys true-crime podcasts, live music, good coffee, and a sarcastic sense of humor.

Vice President of Sales

Jason Rozenblat

Jason Rozenblat is the VP of Sales at CallRail. Before joining CallRail, he spent over a decade in sales leadership roles at various high-growth tech companies. He builds high-performing sales teams from the ground up and prides himself on creating a positive team culture. Jason graduated from the University of Central Florida and is an avid supporter of the New York Rangers and Tottenham Hotspur. Outside of work, he plays ice hockey, listens to music and podcasts, and watches true-crime documentaries. Jason currently lives just outside of Atlanta with his wife and two children.

Senior Vice President of Product

Ryan Johnson

Ryan has 15 years of diverse product development leadership experience in early-stage startups and Fortune 100 companies. As Callrail's SVP of Product, he leverages his passion for developing best-in-class products to solve real-world problems. Prior to joining CallRail, Ryan lived in Las Vegas and lead development of Banjo’s world-class AI/ML products, helping raise $100mm in VC funding. Before Banjo, Ryan was a key part of the management team that grew Vitrue into a unified SaaS platform that was acquired by Oracle for over $330mm. He’s a car and racing enthusiast from Michigan that now lives in Atlanta with his wife and two daughters.

Vice President of Customer Experience

Julie Jenkins

Julie is CallRail’s VP of Customer Experience. She has a proven track record of scaling best-in-class support organizations with more than 20 years of experience in telecom and software. Before joining CallRail, she was VP of Global Customer Support for Ipswitch and Director of Support for Cbeyond, Inc. She’s an active member of Women in Technology and has held non-profit board positions for WEDA and Adoption Discovery. Julie lives in Metro Atlanta with her husband, two children, and rescue pups. She is a graduate of Drury University and a longtime fan of the Kansas City Chiefs. She enjoys traveling to games and exploring new cities.

Vice President of Engineering

Sean McCrohan

As VP of Engineering, Sean leads the engineers and testers responsible for CallRail’s current products and business. With 20 years of experience in business software delivery, he joined CallRail from VersionOne, where he developed a deep appreciation for organizations that support employee growth and rapid delivery as systems that can be improved over time. Originally from Maryland, Sean came to Atlanta on the last day of the Olympics to start his master’s at Georgia Tech, but never managed to leave. He loves puzzles, wordplay, and singing with his wife and daughter.

Vice President of Business Operations

Bryan Elder

Bryan joined CallRail in 2014 and has worn many hats at the company, including leadership roles in the customer experience and product teams. As the VP of Business Operations, he leads the organizational health of the company, cross-functional leadership, strategic planning, and reporting of top-level business metrics. Before life at CallRail, Bryan was the director of a non-profit organization working with high-school and middle-school kids. When he’s not in the office, you can find Bryan enjoying all sorts of DIY projects, LEGO, music, and spending time with his wife and two kids.

Vice President of User Experience

Kara Kelly

Kara is the VP of User Experience at CallRail, where she leads the UX & UI Design, Content Strategy, and User Research teams. She joined CallRail in 2015 and has built the design and research teams from the ground up. Before CallRail, Kara worked on design teams for a number of Atlanta startups, most recently Vocalocity leading up to its acquisition by Vonage in 2013. Kara holds a degree in Industrial Design from Georgia Tech. Outside of work, you can find Kara planning theme parties, trying out new recipes, or painting bad portraits in Lake Claire, Atlanta, where she lives with her husband and son. Her love languages are Acts of Service and Garth Brooks memes.

Co-Founder

Andy Powell

Growing up in Columbus, GA, Andy enjoyed taking things apart to see how they worked. After earning his degree in Industrial Engineering at Georgia Tech, he began building businesses. In 2011, Andy co-founded CallRail. Today, the company delivers marketing insights to more than 180,000 businesses and employs more than 200 people. CallRail has also been recognized as a Best Workplace by Inc. Magazine and named to the Inc. 5000 list of fastest-growing companies for four consecutive years. An auto enthusiast, Andy’s driven the Nürburgring but prefers riding his bike to work. Now a lifelong entrepreneur, he lives in Atlanta with his wife and three daughters.

Co-Founder

Kevin Mann

Kevin is a co-founder of CallRail. He is a serial entrepreneur that gets joy out of growing his business and helping his customers do the same. When he's not buried in one of his favorite analytics tools, you can find him dining with his friends at one of his favorite restaurants in Midtown Atlanta.

Join the CallRail team

Our success starts with building a team of talented people. If the idea of helping businesses grow by delivering incredible products excites you, then we want to hear from you.

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