News Hub

Inside track: quarterly product update [Q4]

Join CallRail's product team for an in-depth look at the latest product enhancement and integrations with the tools you love.

5 home service business trends that are shaping the industry

Despite the challenges experienced at the start of the pandemic, the home services industry is growing fast. Here are the top trends of 2021.

CallRail achieves security and privacy milestone with SOC 2 Type II report

The SOC 2 Type II report verifies that CallRail has achieved the Trust Services criteria for data security, availability, and confidentiality.

New feature roundup - September 2021 edition

We've made updates to our core products — Call Tracking and Lead Center — so that you can get even more out of the tools you love. Take a look at what's new at CallRail this month.

CallRail is named to the Inc. 5000 list for the 6th year in a row

We're not stopping anytime soon. Learn more about our 6th consecutive Inc. 5000 award in this blog post.

New feature roundup - August 2021 edition

Our product team has been hard at work this month with product updates and new features that will make your life easier. Take a look.

New data from CallRail reveals impact of pandemic on small businesses

Findings from CallRail's latest report indicate that small businesses relied on marketing to survive the pandemic–and as a result, are now highly likely to hire marketing agencies for a broad range of services. Click through to see what else they had to say.

New feature roundup - July 2021 edition

We want to make our customer's experience with CallRail the best it can be. Here's a look at our latest improvements.

Winning together: Customers help CallRail top G2 Spring Reports again

Thanks to our customers, we've topped G2's Spring 2021 Reports again! Click through to see our rankings.

A New Calling: An Open Letter from our Founder

Founder and CEO Andy Powell passes the torch to our Marc Ginsberg, ushing the next chapter of CallRail's growth and success.

Father's Day: dad jokes edition

Dads. They're the best. But their greatest skill? Keeping the laughter going. Here are 15 dad jokes that'll either make your kids genuinely laugh or at least pretend to.

DE&I — Doing the work: A year later

After the racial injustices of 2020, CallRail took a stronger stance on our DE&I initiatives. Take a peek at where CallRail is today, and the strides we're taking to cultivate an inclusive and diverse workplace.

Inside track: 2021 Quarterly product update [Q3]

Join CallRail's product team for an in-depth look at the latest product enhancement and integrations with the tools you love.

Google Ads health insurance certification: What you need to know

If you want to serve ads with Google, you'll have to get G2 certified. Here's everything you need to know about this certification and what to do next.

New feature roundup - June 2021 edition

See what's new at CallRail in our monthly product update blog.

Backed by ATL: CallRail joins initiative to invest in the Atlanta community

CallRail joins innovative companies committed to community and economic growth in Metro Atlanta Chamber’s “Backed by ATL” 2021.

CallRail makes Inc.’s Best Workplaces 2021

Snagging a spot in Inc.'s annual Best Workplaces list is all the proof we need to know we're doing the right things to create an inclusive and engaging work environment.

STIR/SHAKEN: With CallRail, you’re covered

Tired of receiving spam calls? Then you're in for some good news. Starting June 20, 2021, the FCC is implementing new protocols to combat spam calls. Here's what to expect.

Celebrating Mother’s Day: A remote edition

We interviewed CallRail moms on how they've navigated a year of WFH. Read about the challenges, surprisingly positive impacts, and the advice all new moms need to hear.

CallRail acquires PhoneWagon, extending leadership position in call tracking software

CallRail extends its leadership in the call analytics space with the acquisition of PhoneWagon. Click through to learn more.

National Small Business Week 2021: ATL Edition

At CallRail, we love small businesses. In honor of National SMB Week, here's a curated list of our team's favorite local businesses you should know about.

New feature roundup — May 2021 edition

Interested in learning what's new at CallRail? Look no further. Check out our release notes for the latest updates on the platform.

Lead Center chat: Another way for customers to reach you

Growing businesses must meet their customers where they are. And today, 85% of customers prefer live chat. So we beefed up Lead Center and added chat as a new functionality. Click through to see what it's all about.

CallRail springs into a new category in G2’s Spring 2021 Report

We did it! CallRail maintains its ranking on G2 Spring 2021 report and hops into a new category: Contact Center Operations Software. Learn more in the blog.

Integration Spotlight: CallRail + Supermetrics

Our Supermetrics integration makes it easy for you to move your CallRail data wherever you need it. Take a closer look at this new dynamic duo in the blog.

CallRail Ranked Best Place to Work in Atlanta by the AJC

Atlanta Journal-Constitution — our local newspaper — released its annual list of the best workplaces in Atlanta. For the fifth consecutive year, we're honored to make the list!

CallRail celebrates a decade of growth from call tracking product to integrated marketing platform

From call tracking to an integrated marketing platform, CallRail has come a long way in providing businesses with the tools they need to grow and scale. Here's a look at what we've done in 10 years.