News Hub

Know what works: Measuring marketing ROI in a digital world

Join our experts as they deep dive into the power and impact of marketing ROI and how to make data-driven decisions.

CallRail maintains and adds new Leader badges in G2's Winter 2022 reports

We’re thrilled to announce that CallRail has held — and increased — our Leader positions in G2’s Winter 2022 Reports.

Product updates and features roundup — January '22 edition

We’re starting off 2022 with a bang — featuring navigation updates that will help you get more value out of your CallRail data with ease. Plus, a new addition to the on-hold dialogue in Lead Center is sure to keep your customers happy and prevent hang-ups.

New CallRail data unveils marketing priorities for modern law firms

We surveyed over 500 legal professionals to determine what marketing challenges law firms face, where firms are allocating their marketing budgets, and which marketing channels are currently underperforming.

Bigger and better: CallRail celebrates record growth and its tenth anniversary

Navigation enhancements for Settings — CallRail product update

The new navigation restructure introduces a Settings section that consolidates many of the pages that allow you to make updates to your app configuration.

Product updates and features roundup — December 2021 edition

Welcome to the final round-up of the year. We have some reporting updates just in time for year-end reporting, an exciting opportunity to test out new Lead Center features, plus our feature of the month!

Inside Track [Q1 2022]: Tips, tricks and what’s new from CallRail

Join CallRail's product team for an in-depth look at the latest product enhancement and integrations with the tools you love.

Product updates and features roundup — November 2021 edition

Learn more about CallRail's Google Ads Integration update, security enhancements for Conversation Intelligence, plus our feature of the month: Call Monitoring!

CallRail receives 2021 APPEALIE Overall SaaS and Customer Success Awards

APPEALIE recognizes SaaS applications that delight customers. This year, CallRail is honored to receive not one, but two APPEALIE SaaS Awards.

CallRail Announces New Integration with Google Ads Providing Real-Time Call Attribution Data

CallRail's latest integration with Google Ads ensures marketers have seamless access to reliable, real-time call analytics to optimize their marketing efficacy.

Product updates and features roundup — October 2021 edition

CallRail's October 2021 product updates include outbound calls to Salesforce, bulk contact uploads Lead Center, and our feature of the month: Responsive Routing.

More wins for CallRail: G2 Fall 2021 Placements

CallRail just keeps improving and hitting new achievements, thanks to our customers. Check out our new strides in the G2 Fall 2021 Report.

Inside track: quarterly product update [Q4]

Join CallRail's product team for an in-depth look at the latest product enhancement and integrations with the tools you love.

5 home service business trends that are shaping the industry

Despite the challenges experienced at the start of the pandemic, the home services industry is growing fast. Here are the top trends of 2021.

CallRail achieves security and privacy milestone with SOC 2 Type II report

The SOC 2 Type II report verifies that CallRail has achieved the Trust Services criteria for data security, availability, and confidentiality.

New feature roundup - September 2021 edition

We've made updates to our core products — Call Tracking and Lead Center — so that you can get even more out of the tools you love. Take a look at what's new at CallRail this month.

CallRail is named to the Inc. 5000 list for the 6th year in a row

We're not stopping anytime soon. Learn more about our 6th consecutive Inc. 5000 award in this blog post.

New feature roundup - August 2021 edition

Our product team has been hard at work this month with product updates and new features that will make your life easier. Take a look.

New data from CallRail reveals impact of pandemic on small businesses

Findings from CallRail's latest report indicate that small businesses relied on marketing to survive the pandemic–and as a result, are now highly likely to hire marketing agencies for a broad range of services. Click through to see what else they had to say.

New feature roundup - July 2021 edition

We want to make our customer's experience with CallRail the best it can be. Here's a look at our latest improvements.

Winning together: Customers help CallRail top G2 Spring Reports again

Thanks to our customers, we've topped G2's Spring 2021 Reports again! Click through to see our rankings.

A New Calling: An Open Letter from our Founder

Founder and CEO Andy Powell passes the torch to our Marc Ginsberg, ushering the next chapter of CallRail's growth and success.

Father's Day: dad jokes edition

Dads. They're the best. But their greatest skill? Keeping the laughter going. Here are 15 dad jokes that'll either make your kids genuinely laugh or at least pretend to.

DE&I — Doing the work: A year later

After the racial injustices of 2020, CallRail took a stronger stance on our DE&I initiatives. Take a peek at where CallRail is today, and the strides we're taking to cultivate an inclusive and diverse workplace.

Inside track: 2021 Quarterly product update [Q3]

Join CallRail's product team for an in-depth look at the latest product enhancement and integrations with the tools you love.

Google Ads health insurance certification: What you need to know

If you want to serve ads with Google, you'll have to get G2 certified. Here's everything you need to know about this certification and what to do next.