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Toronto Tees rescues 15-20% of their lost leads thanks to Lead Center

Toronto Tees, a custom t-shirt printing business in Toronto, ON, has been selling shirts for 17 years.

Most of their team works in one of their two retail stores, but the bulk of their business comes from online and phone orders. The team struggled to field calls while simultaneously working with customers face-to-face.

See how they use Lead Center to make sure every customer gets the attention they need and save up to 20% of the leads they were losing before they implemented CallRail.

What you'll learn

  • How Toronto Tees manages online, phone, and in-store conversations simultaneously
  • How Lead Center improved one employee's work-life balance
  • Why brick-and-mortar retail and ecommerce need a business communications solution
  • How smarter call flows, transfers, and customer journey data can help businesses save lost leads

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