Growing businesses must meet their customers where they are. And today, 85% of customers prefer live chat. So we beefed up Lead Center and added chat as a new functionality. Click through to see what it's all about.

Interested in learning how to work smarter, not harder? Then you'll our latest update to Call Tracking: One at Time View and Annotations. Take a look.

All legacy Lead Center accounts will be migrated to the new Lead Center after February 14, 2021. Here's everything you need to know about it.

New out-of-the-box templates make lead classification a breeze. Learn more about this powerful, new Conversation Intelligence addition here.

Lead management just got a whole lot easier. CallRail's Lead Center helps small businesses consolidate and organize interactions with customers and prospects all in one place.

Get visibility into each customer's journey - from how they first found your business to every online and offline interaction with your company.

Learn about CallRail's Agency Partner Program, where agency users can enjoy exclusive benefits, including revenue-sharing.

CallRail’s Custom Forms just got a whole lot smarter. With field logic, you can customize and improve your user experience when filling out forms while increasing your form's conversions.

CallRail and Google work together wonderfully, and we’re always looking for ways we can make our users’ lives easier. Check out our latest updates and improvements to our Google integrations.

We’ve been hard at work here at CallRail making big improvements to some of our most popular features. See what's improved, what's new, and more.

To get the sale, you need to respond to the buyer before your competitors do. With CallRail's Auto Responses, never leave a lead unattended again.

As the business landscape changes, here are some new ways to consider using your CallRail account to communicate with your customers in times of change or uncertainty.

With our Facebook integration, offline events will now be counted as leads, letting you take full advantage of Facebook’s campaign management capabilities.

While Google’s initiative may seem like it will severely limit the crucial data you receive on your leads, we’re happy to verify that that’s very far from the truth.

With Conversation Intelligence, you can determine exactly what was said during your phone conversations without ever having to listen to the call.

The new form tracking functionality is now available on the Marketing Analytics and Analytics Suite bundles. Got questions about how this affects you? We've got answers.

Learn how to overcome consumer inertia and capture new leads with our Google Ads integration.

CallRail’s Google My Business integration greatly expands on what GMB natively offers through GMB Insights.

New year, new nav! As part of our growing product roadmap, we recently added a brand new navigation bar to your account. See the changes we've made, here.

CallRail’s ADF integration pulls leads from inbound phone calls, creates an ADF file, and transfers it via email to your CRM.

We're excited to announce CallRail Form Tracking: A new way to put your marketing data to better use, and deliver serious results for your business.

CallRail has updated with some spiffy new brand visuals! We explore the improvements, and what it all means for your call tracking experience.

Our new and improved Slack integration is easier than ever to install. Receive instant notications for your call tracking data with our one-click solution.

With CallRail's new-and-improved account center features, it's easier than ever to manage multiple clients under a single account umbrella.

With our latest update to the CallRail mobile app, it's never been easier or more convenient to access your call tracking data whil you're on the go.