Erica Hawkins

by Erica Hawkins

Call Tracking Metrics: The Most Important Metrics to Measure

Focus on high converting inbound calls and optimize your inbound strategy by focusing on these call tracking metrics

by Erica Hawkins

Top 10 Reasons You Should Be Using Business Call Tracking

For any business to succeed, you need a great website and tools to analyze its success. Here are the top reasons to add call tracking to your business.

by Erica Hawkins

How to track a phone call?

Learn how to track a call, including how call tracking works, how to set it up, and how it can benefit your business and customers.

by Erica Hawkins

Is It Legal To Record Phone Conversations In Your State?

Most states have phone call recording laws. Find out if it is legal to record a phone conversation or conference call in your state.

by Erica Hawkins

CallRail Makes it Ring $75M in Capital for Product Expansion and International Growth

Today, CallRail is excited to announce a $75M investment from Sageview Capital and Leaders Fund.

by Erica Hawkins

Workshop Digital increases leads 67% by switching to CallRail

Virginia-based agency, Workshop Digital, increases leads, conversions, and ROI by switching to CallRail call tracking.

by Erica Hawkins

Atlas Van Lines Household Movers Grows Leads and Increases Search Engine Marketing Insights with CallRail

Atlas Van Lines moving company increases search engine marketing insights 50% and grows leads with call tracking and analytics.

by Erica Hawkins

Baker Labs Integrates CallRail and HubSpot for 2x’s the Lead Generation

HubSpot and CallRail are a match made in heaven for inbound marketers. Discover how our HubSpot integration worked wonders for Baker Labs.

by Erica Hawkins

Total Eclipse of the Calls: Data Behind Call Volume During The Solar Eclipse

Data and infographic behind how the solar eclipse impacted call volume across the nation.

by Erica Hawkins

CallRail Named #492 Fastest Growing Company in America by Inc. Magazine

Being ranked in the Inc 500 list is kind of a big deal, getting ranked in Inc twice is an even bigger deal! And we're only getting started.

by Erica Hawkins

How to Utilize Whisper Messages in Your Campaigns

A how to guide for using whisper messages in your marketing campaigns.

by Erica Hawkins

Call Tracking for Better Customer Service

Make a first great impression every time. With all of CallRail's features and integrations, it's easier than ever to know your customer and tailor calls.

by Erica Hawkins

Webistry Increases Conversions by 400% with Call Tracking

Not only was Webistry able to see a 400% increase in conversion for their dental client with CallRail, they also witnessed an improvement in retention rate.

by Erica Hawkins

Use Call Recordings for More Conversions and Better Customer Experience

Improve customer service by understanding the client's needs and increase conversions with Call Recordings.

by Erica Hawkins

Storytelling, With and Before Data: An Unbounce Call to Action Recap

It's not all about the data. Unbounce speaker, Kindra Hall, stresses the importance of flexing creative strength and engaging readers in your data's story.

by Erica Hawkins

Veterinary Practice Partners Decreases Directory Ad Spend with CallRail

With call tracking and analytics, marketers can fully understand and invest in the channels are funneling in the most leads.

by Erica Hawkins

STOR-N-LOCK Self Storage Successfully Implements Call Tracking for Local Search

With CallRail, STOCK-N-LOCK is able to grow their business while knowing that their call tracking campaigns won’t negatively impact their SEO efforts.

by Erica Hawkins

Smart Phone Usage in The United Kingdom

The UK has reached “peak smartphone usage.” From your efforts online to those offline, CallRail is here to help you learn what’s working for your campaigns.

by Erica Hawkins

Why Call Conversions are Better Than Clicks

Understanding how your customer finds you online is important, but what happens when leads call direct instead? Call conversions trump clicks. Here's why.

by Erica Hawkins

OEO Saves More Than $100,000 on Ad Spend by Switching to CallRail

With CallRail, OEO was able to view which sources were not only producing leads, but quality leads, enabling them to invest in the most effective channels.

by Erica Hawkins

altLINE Banking Increases Conversions by 108% with CallRail

With CallRail and its advanced tracking, know which campaigns are performing the best and where to invest your ad dollars.

by Erica Hawkins

3 Reasons to Implement Round Robin for Your Sales Team

Streamline your phone management and never miss out on a lead again. With CallRail's Round Robin, your customer will reach a person rather than voicemail.

by Erica Hawkins

What is Call Analytics?

Have an enormous edge over your competition by gaining an in-depth insight into caller demographics and behavior with call tracking from CallRail.

by Erica Hawkins

Digital Agency Geek Powered Studios Saves $1,000 a Month by Switching to CallRail

After viewing CallRail’s feature set and learning about their pricing plans, Geek Powered Studios decided to move in our direction.

by Erica Hawkins

What drives auto buyers?

Do you know what drives traffic to your dealership? CallRail's got you covered. With call tracking, you can know which campaigns are making your phone ring.